Press releases

WIND Hellas chooses ZAPPWARE solution to offer TV services in Greece

ATHENS, Greece – HASSELT, Belgium  20th February 2017. WIND Hellas announced today that it will cooperate with Zappware to offer high end TV services to its customers. Thanks to Zappware’s turnkey technology solution WIND Hellas will launch a new multiscreen video service by the end of the year, bringing a totally new TV experience to WIND’s end-users.

“Our goal is to offer our customers a unique TV experience both in terms of technology and content. To this end we are partnering with top tier providers with a proven track record of success, such as Zappware. The state-of-the-art cloud-based video solution we have chosen is simple to use, fun and personalized. It’s a high end technology solution that along with the content that WIND Hellas will secure, will bring a new way of entertainment to our customers no matter where they are, no matter which device they will be using”, said Hermann Riedl, Chief Strategy & Digital Transformation Officer of WIND Hellas.

“We are proud and excited to deploy our cloud-based TV solution for WIND Hellas. WIND and the majority of telecom operators we talk to, tell us that they require a platform to really engage towards their customers, create loyalty and trigger users to enjoy all the available content. Now, here is the challenge: there is a lot of very valuable content ready to be consumed, but how can viewers easily find their favorite TV shows, movies and series? Our NeXX 4.0 turnkey video solution is the Zappware answer to that challenge”, said Patrick Vos, CEO of Zappware.

Zappware is deploying a turnkey solution reaching from video head-end infrastructure, cloud-based “back-end” including the personalization capabilities until the “front-end” client software for Android-TV set-top-boxes, smartphones, tablets and web-browsers. The whole video-chain is provided and managed by Zappware. The features include linear and catch-up TV, network recordings and a rich Video-On-Demand (VOD) catalogue. Along with the cloud-based back-end, the Android-TV set-top-box platform offers a lot of flexibility to integrate third party content and applications to end-users in one seamless experience.

About WIND Hellas

WIND Hellas was founded in 1992 and is one of the largest telecom operators in Greece, offering a full range of telecommunications services: from fixed-line and mobile telephony, broadband services and ICT solutions. WIND is a heavy investor in new technologies and infrastructure in Greece, having invested over €3bn over the years. Its current investment plan is primarily targeted at new generation networks such as 4G, 4G+, VDSL, FTTx. WIND operates the fastest growing 4G mobile network in Greece currently covering almost 80% of Greece’s population, targeting 100% in 2018.
For more information visit

Irene Anastasiadou
+30 2106158574

About Zappware

Zappware, founded in 2001, combines creativity and technology into powerful digital TV solutions for Entertainment Service Providers. Its proven and award-winning user interfaces currently serve millions of devices around the world, and provide an intuitive and personalized multi-screen TV experience across set-top boxes, smartphones, tablets and PCs. It includes a unified Service Delivery back-office that allows the operator to monetize the service on cable, satellite, terrestrial, IPTV, OTT and hybrid networks.

Laurent Van Tornhout
+32 475 25 63 65
Zappware N.V.
ILGATLAAN 19, 3500 Hasselt – Belgium

Celebrating it’s 15th anniversary, Zappware launches an all new disruptive Video User experience NEXX 4.0: “You are what you view”

Zappware is launching at IBC – Amsterdam – 9-13 September – it’s all new Video User eXperience. The concept is straightforward: Let’s make it simple again and user-centric. A Video Solution knowing you, predicting your next viewing pattern across your channels, recordings, catch-up TV items and that lets you access and share your content across devices and set top boxes.

Patrick Vos – CEO of Zappware: “We are serious about turning viewers into consumers. Entertainment Service Providers want to aggregate all the customer behaviour and build a kind of customer DNA to be able to predict the customer’s next move, beyond the video related services of course. Zappware is now launching a disruptive video user experience that is unique in it’s simplicity, design and user centricity. As a Service Provider you can now leverage the Zappware platform to serve the enduser with personalized value propositions.”

The NEXX 4.0 user interface is a dynamic environment that adapts itself in a self-learning way according to the end-users behaviour, across the linear and on-demand content consumed and across devices. Analyzing customer behavior, building up a customer DNA and using the video user interface to communicate back to the user by recommending relevant quad-play packages and reduce churn is Zappware’s way, powered by it’s Service Delivery System, to “close the loop” and turn viewers into consumers.

About Zappware

Zappware uniquely combines creativity and technology into powerful digital TV products for pay-TV operators. Its proven Zappware platform currently serves millions of devices around the world, and provides an intuitive and personalized multi-screen TV experience across set-top boxes, connected TVs, smartphones, tablets and PCs. It includes a unified Service Delivery System that allows the operator to monetize the service on cable, satellite, terrestrial, IPTV, OTT and hybrid networks.

With its Zappware Design custom user experience service, Zappware also designs full custom user experiences, which can be custom built on top of the Zappware platform or on custom environments.

For more information, visit